Airport Voice

Automated passenger information in over 65 languages – reliable and flexible.

Effective communication with passengers is essential for operating a modern airport. With Airport Voice, we offer you a powerful system for fully automated terminal announcements – multilingual, dynamic, web-based, and easy to use.

Multilingual by Design

Airport Voice truly speaks your passengers’ language – literally. With support for over 65 languages, from Arabic to Welsh, you can provide inclusive, barrier-free communication that enhances the travel experience and helps with orientation throughout the terminal.
Our system uses cutting-edge text-to-speech technology powered by neural networks, enabling natural, crystal-clear voice output that is nearly indistinguishable from a human speaker – with no robotic tone, distortion, or unnatural cadence.

Minimal Infrastructure – Maximum Impact

Airport Voice integrates seamlessly with your existing infrastructure. All it needs is a standard public address (PA) system and a connection to your Flight Information Display System (FIDS) or Airport Operational Database (AODB). Setup is quick and efficient – a full rollout can be completed within days. As a web-based solution, no software installation is required. Authorized users can operate Airport Voice from any browser-enabled device – even within CUTE/CUPPS environments.

Flexible Operation – Simple and Secure

The user interface is deliberately streamlined. Through a clear, browser-based dashboard, authorized personnel can trigger, schedule, or select announcements with just a few clicks. An intelligent permission system ensures that only designated users – such as airline staff, handling agents, or security personnel – can access specific functions. You maintain complete control over who can initiate which announcements.

Smart Automation and Rule-Based Control

Airport Voice gives you full control: announcements can be triggered manually, scheduled, or triggered dynamically via the FIDS. Complex rules – such as “only for flight XY1234 at gate 14, when operating an A320 from a remote stand” – can be configured with ease. The system can also integrate live weather alerts and public transport updates, ensuring relevant, real-time information for passengers.

Designed in the Field – Built for Operations

Airport Voice was not developed in a lab. It was designed and refined directly in day-to-day airport operations – shaped by feedback from airlines, ground handlers, and airport teams. The result: a solution that reduces complexity, minimizes training efforts, and delivers high reliability under real conditions.

One standout feature is the decentralized content management. Operational staff can easily create or adjust announcements without needing IT support – giving local teams the tools to act quickly and effectively, even during disruptions or unexpected situations.

Key Benefits at a Glance

• Natural-sounding TTS in 65+ languages (neural voice technology)
• Web-based – no local client installation required
• Full access control via a permission system
• Low integration effort (PA + FIDS/AODB interface)
• CUTE/CUPPS-compatible
• Rule-based or manual announcements
• Real-time weather and public transport integration
• Easy content editing by operational teams
• Scalable and future-proof

Conclusion: Clear Communication – Automated, Multilingual, Reliable

With Airport Voice, you take a major step forward in providing efficient and inclusive passenger communication. The system simplifies operations, reduces workload, and enhances the overall travel experience at your airport.

Whether you are a large international hub or a regional airport, Airport Voice adapts to your processes – not the other way around.

We would be happy to advise you and demonstrate how Airport Voice can be seamlessly integrated into your infrastructure.